We process orders within 2-3 business days and send them to you via Australia Post.

Depending on where you are located your order could take anywhere from 24hrs to 12 business days to arrive.

Once your order has been shipped we will send you a tracking number so you can keep up to date of when it will arrive.

Shipping is free for all orders over $85. For anything less than $85, we charge a flat rate of $10.

Yes, we offer free shipping for orders over $85.

During periods of extreme heat we may hold your order until the weather is a little cooler and notify you by email when it will be dispatched. 

While we will do our best to safeguard your chocolate products during warmer weather, we cannot guarantee their condition upon arrival.

We would love for everyone across the globe to try our products, but shipping internationally is currently very slow and unreliable.

Being a food product, we want to ensure we get our products to you in perfect condition, so we currently only ship to customers located in Australia.

Are you eagerly awaiting the arrival of your Mood Food order?

You can find a tracking number for your order in your email.

Alternatively you can email us at hello@moodfoodcompany.com.au and we will be happy to assist.

Our ingredients vary depending on the product you choose. To learn more about the science behind each ingredient and its functional benefits, click here.

They sure are! Our Wellbeing Bars are also nut free and dairy free.

No, we don't use sugar alcohols in our products. We focus on natural ingredients to keep things simple and clean.

Due to the sensitivity around intellectual property, we do not disclose the specific details of our natural flavours and colours to protect our formulations from being replicated.

However, we can confirm that what we do use is derived from plant or animal origin, as per the guidelines set out by Food Standards Australia and New Zealand.

We do not use any artificial colours or flavours in our products whatsoever.

Our Wellbeing Bars are nut free however our Bites' range do contain nuts.

Our recommendation is to store them in a cool dry place, away from direct sunlight and below 25 degrees.

Our products are stocked in a number of retailers, including Woolworths and Costco, but availability can vary by store.

To access our full range, we recommend shopping directly through our website. You can also take advantage of free shipping on orders over $50 or try one of our sample packs.

While we use natural ingredients and our products are not medicinal in any way, if you are pregnant, breastfeeding or have an underlying medical condition we do always recommend speaking to your doctor or other qualified professionals to assess if they are suitable for your individual needs.

You are ultimately responsible for all decisions relating to your health and those of your dependents.

For all queries you can contact us at hello@moodfoodcompany.com.au or by clicking on 'Contact Us' down the bottom of this page.